This session will acknowledge the obstacles inherent to learning and teaching assistive technology and detail our strategy for providing user education to anyone interested in Fusion, JAWS, or ZoomText.
We will detail Freedom Scientific’s current and upcoming online learning options available to users for Fusion, JAWS, and ZoomText. We will highlight our new Training Center pages, social media platforms and give participants the opportunity to contribute suggestions to our future training offerings.
Freedom Scientific’s training department has provided customers with a variety of free training formats for both live-streaming and download. This library of resources presently includes short YouTube tutorial videos on JAWS, ZoomText, and Fusion, audio, including MP3’s, Daisy books, and archived training webinars. All downloaded currently available webinars do have a companion HTML with the text of the relevant lesson.
Rachel Buchanan, Director: User Education and Technical Support
Rachel Buchanan has been with Vispero for almost 4 years, she is currently Director: User Education and Technical Support at Freedom Scientific, she supervises several teams that focus on learning and support. With over 15 years’ experience in working directly with individuals who are blind or low vision, in both public and private agencies, Rachel has experience in teaching a variety of assistive technologies, vocational program development, and strategic project implementation. Rachel has managed and taught at the Carroll Center for the Blind, World Services for the Blind, and now Freedom Scientific. Rachel holds a Master of Education in blind and visually impaired Studies from Hunter College CUNY and is passionate about teaching and learning access technology.
